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Frequently Asked Questions (FAQs)

Here we have answered some of the most frequently asked questions about our web design services. Please don't hesitate to contact us for any more information or questions.

Do I really need a website and what would it do for me?

A website can reach millions of people that might not otherwise be available to you, think of it as a store front on a global level, open 24 hours a days, 7 days a week, 365 days a year. Secondly, customers can view products, services, or whatever you want to share from the comfort of their own home and in their own time. Your website empowers your current customers and maximises marketing potential for future ones. No matter what type of business you are in, there are ways to grow and make money on the web for you.

Do I need to buy a domain name and hosting?

No, we do everything for you.

How long does it take for a design to be completed?

The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

Will we need to have a meeting?

In the majority of cases a meeting isn't necessary and 99% of our sites are generally completed with contact via email and telephone only.

How much will it cost?

The cost of a website varies, depending upon several factors: type of site you require, number of pages, content, images, and graphics. Each project is treated individually, to get an accurate calculation please fill out the Request a Quote form.

What happens when I complete your contact form?

If you are making an inquiry about a possible website you would like created, please provide a brief outline of your requirements. We will then mail you back promptly with an idea of price/timescale and any suggestions with regard to your project. You are not obliged to use our services at any stage during this process.

How do I get listed in Google?

It is free to submit to Google and you can do that here. We submit all websites we design to Google, Yahoo! and Bing.

Do I need to send a deposit for the work?

Yes, we generally ask for a 50% deposit from clients. The balance of payment is then due on completion of the project.

What after-sales support do you offer?

After the completion of a website project we are available for after sales service. Any slight tweaks or amendments are carried out to the site free of charge in the first month. Any support during the second and third month will be charged at an hourly rate with a 30% discount, thereafter at an hourly rate.

My business is small and/or not computer related, what will a website do for me?

This is a common misconception. Many people overlook the various products, services, or business processes they can include on a website. Any communication or interactions that happen within your business can be made easier and more efficient by the web. Your business will save money and time while appealing to a much greater audience, the world.

I'd like you to design my site, what do I need to do now/what is the process?I'd like you to design my site, what do I need to do now/what is the process?

If you would like to use our services all you need to do is inform us of the domain name you would like to use and send us a brief idea of your requirements. You can check domain name availability here. We will then purchase the domain and hosting package in your name, and then based on your guidance, design an initial web page for you. This is then refined/changed in consultation with the client until a satisfactory design has been reached. We will then need you to forward content and images for your site and start to design the website for you.

How long does it take for a design to be completed?

The timescale of a project is generally dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation of a site is waiting for content (text/images) to be sent to us by the client.

What do I get for my money?

All our designs are created and conceived from your requirements. We don't use readymade templates, all our sites are designed from scratch. So if you want a green website with pink spots you can have one! We aim to give all of our clients "value for money" websites. Granted you may find a cheaper offer out there and no doubt a lot more expensive solutions. Every below comes as standard with our designs:
  • Custom Website Design - your own unique look and feel
  • Domain name and web hosting
  • Optimized web pages
  • Optimized graphics
  • Cross browser compatibility
  • Great prices
  • A range of solutions
  • Free support
  • Free advice

What is Search Engine Optimization?

All web pages should be "optimized". This will enable your site to gain a high search engine ranking, it revolves around the meta tags on your web pages, a web page that isn't optimized won't appear in the search engines to any great degree.

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Every website project is unique in it's own design, and every marketing effort has a budget, we like to give each client a quote specific to their project needs.
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